Returns & Exchanges
At The Home Senses, we want you to be completely satisfied with your purchase. If a product doesn't perfectly suit your home, you can return or exchange it within 30 days of delivery.
Initiate Your Request
Log into your account portal or contact our support team with your order number to begin the return authorization process.
Prepare the Package
Place the items in their original packaging, ensuring all tags and protective materials are intact to qualify for a full refund.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing